As stable a browser as Google Chrome is, it does occasionally suffer from crashes. When this happens, Chrome puts out a blank browser window with a humorous picture and a jokey line that goes something like
Aw, snap! or He’s dead, Jim! . You shouldn’t have to see these crashes occur often – no more than once a month or so even if you look at webpages all the time. If you seem to get a couple every day, though, you could have a problem — one that you can fix. If you haven’t been keeping track, Chrome does it for you. You simply need to type the string chrome://crashes into the address bar/Omni box. Right away, you’ll get a list of all the crashes that your installation of Chrome has ever seen.
If you’re getting crashes all the time, here’s what you can do.
Check for software that isn’t playing nice with Chrome
Google has an inbuilt function that you can fire up to see any software that seems to conflict with it. To see this list, you need to type the string chrome://conflicts into address bar and hit Enter. Most of the time, you will only see a page with the declaration No conflicts detected and then the long list of dozens of software modules on your computer that Chrome needs to work with. Sometimes, though, if your installation of Chrome has been behaving badly, you should see the line Known conflicts at the top of the page, followed by a list of software names marked in red. The best way to deal with such a problem would be to first try to update the software in question if you can. If updating it doesn’t fix anything, you may need to uninstall it.
Check to see if your crashes are caused by Flash
Adobe’s Flash browser plug-in is known to cause crashes in many browsers, Chrome included. The surprising thing with Chrome, though, is that unlike other browsers where you need to install the Flash plug-in after you install the browser, it comes with the plug-in preinstalled. If you have other browsers on your system, though, you will usually need to install Flash for those. Chrome, then, has access to two installations of Flash – the one that it comes with and the one that you’ve installed on your computer.
A double installation is the norm and Chrome usually handles it well. Sometimes, though, things can go wrong. T=In these cases, you need to go into Chrome and disable its preinstalled Flash – so that it uses the same flash as the other browsers on your computer.
It’s easy to uninstall the inbuilt Flash on Chrome. You need to type the string about:plugins into the address bar. When you hit Enter, you’ll get a page that lists all of the plug-ins currently operating on your installation of Chrome.
Usually, the Adobe Flash Player (2 files) item is first on the list – in collapsed form. To expand it, you need to click on the [+] Details button on the top-right of window. Right away, you should see the Adobe Flash Player item open up with all the details available and also Disable links below each installation.
You need to uninstall the Flash installation that comes with chrome – not the one that installed on the computer outside of chrome. It’s easy to determine which is which. Against the location item on the list for each installation, you’ll see that the hard drive location where the plug-in is installed. Chrome’s internal installation has a path goes something like C:Files (x86)… . This is the one that you need to click Disable on. The Windows installation, on the other hand is installed at a location that goes C:.. . That’s the one that you need to leave alone.
When you disable the inbuilt Flash plug-in, you should usually begin to see Chrome behaving better.
If all else fails, you can instruct Windows to clean up your file system. Google actually recommends this kind of cleanup. It’s easy to perform – you need to fire up a C ommand Prompt window in Administrator mode and type in the string SFC.EXE /SCANNOW. Right away, Windows should begin to scan your system and to fix all errors. This can help not only your problems with your Chrome installation but problems that you may have in other areas of your computer, as wel.